Change for changing times
Have you noticed the gradual change that is occurring within the culture and the “flavor” of dental practices today?
For years a list of the basic duties for each of the major dental positions has always been more than adequate, and the basic skill sets were enough to get the job done. Today, with the influx of new technology and new clinical discoveries we are becoming more and more aware of the need to not only attract higher talent from our hiring pools, but once they are hired, onboarding and team maintenance is starting to looking a lot different.
Finding strong candidates can be difficult, but as I always say, “They are there. You just need to understand how to attract and find them”. And when you do, it’s the integration, training and ongoing support that will complete the circle. You see, simply bringing them into the fold is far from finding that perfect hire. It doesn’t stop here.
We need to “up our game” so that we meet the changes that are occurring within the style of the practice.
I’m looking at this as “Designer Job Descriptions”. What I mean by this is what has worked in the past is not necessarily going to be effective within our current climate. Practices are starting to make major shifts in the way they operate today. Creativity when it comes to building a list of responsibilities has become an even more important segment of the hiring process. The need for out-of-the-box thinking is something employers should be seriously considering and evaluating today. The old stand-by job descriptions that worked in the past will probably not make it now.
Some of the interpersonal traits that became much of the driving force when it came to locating the best hires should probably be revisited. Of course, the basics never change—honesty, integrity, loyalty, professionalism, etc. It’s just that now we need to strongly consider those that are willing to shift gears, roll with the punches and not roll with their eyes.
They must be willing to listen and “try” to incorporate new systems and protocols as they find their way into the practice culture. The advancements we are seeing within the dental practice is in fast-track mode and every area of the practice is beginning to feel the affects. We should no longer expect that the basic bullet point list of job descriptions and responsibilities will continue to suffice in this new world of dentistry.
It’s time to assemble and then align a team that is coming from the same place as the trajectory of the practice.
With the surge of sleep medicine, state-of-the-art technology on both the business and clinical side of the practice (along with internal and external marketing strategies), it is necessary to build a team that can stay committed and educated with each and every new addition—flexibility at its best!!
Look for more posts on this subject…